This project explored what kinds of writing, research, and outreach services would be beneficial for local nonprofits and businesses. The focus group session, moderated by former CRS research assistant, Tana Schiewer, identified four primary target areas for research and program development:

• Managing email communication
• Creating a compelling mission statement
• Optimizing a social media presence
• Developing productive collaboration

Tana subsequently developed a workshop on communication for area nonprofits, which she ran, with support from VT Engage, at the Capitol and Hampton Roads campuses.